Hosted CRM Software

After looking into CRM for small business I’m pretty convinced that web-based CRM products hosted by the vendor as the way to go. And since I love lists, I decided to whip up a short list of reasons.

In case you aren’t sure what CRM hosted software is let me give you a brief overview: CRM hosted software run on the vendor’s server rather than yours, they are accessed from a web interface or a desktop program.

Ok on to the list:

1. These applications are more cost effective than customised, in-house solutions, and are easier to setup and keep running.
2. Hosted CRM solutions in general offer all the advanced features of an in-house solution.
3. Hosted CRM is a flexible solution that permits a small business to take on only the features they require, when they need them. This “pay as you go” model permits a small business to adjust the CRM solution to their needs.
4. The perq of anytime, anywhere access to your Customer Relationship Management system from any web browser when necessary. This helps to facilitate the sales & marketing process in terms of accuracy, speed, and effectiveness.
5. On-the-road availability supports sales record keeping, lead generation and sales conversion.
6. Client information is as safe and secure as anything you can come up with on your own.
7. Vendors make sure your data is available 24 hours a day, 365 days a year.
8. No fancy application to install & manage all you need is a standards-based web browser.
9. No team of techs to employ and manage or to outsource support then question if they are going to answer in a prompt fashion.

That is the short list of reasons I lean towards going with hosted CRM on-line. As always this is just a starting point and as always your own due diligence is needed.